Postage & Packaging
How are items delivered?
Standard delivery is via Royal Mail 2nd class.
Express delivery is via Royal Mail 1st class.
If you place a particularly large order, we will use Royal Mail Tracked to ensure the purchase is fully covered.
Where possible, items such as bases are posted in large letter format so that they can be easily posted through letterboxes and do not need you to be present to accept the delivery.
In some circumstances we may opt to ship with another courier, in which case we will get in touch to let you know.
How long will my order take to arrive? (UK)
We usually aim to process orders in 1-3 days, after which you will get a dispatch notice. Royal Mail 2nd Class is usually another 2-3 days, but sometimes can take up to 10.
Royal Mail 1st Class is usually delivered within 1-2 days. If you require your items quickly we recommend upgrading to express delivery.
For extremely large orders, if we don't have enough items on hand we might get in touch to give you an ETA.
For digital orders, you will recieve your download link straight away, so please keep an eye on your inbox and spam folders.
Do you deliver internationally?
Yes! We are a UK based shop but we are now delivering worldwide.
Shipping fees to each country are being added on a case-by-case basis to make sure the fees are correct, so if the whole store is showing as out of stock, please get in touch so we can set up delivering to your destination.
We are not able to pre-pay import tax on your behalf, so please be ready to pay this on top of your order cost if your destination has a customs charge in place.
How long will my order take to arrive? (International)
We use Royal Mail Standard International for all our shipping abroad, with a stated delivery time of 2-11 days depending on the destination.
Low-Waste Packaging
Our custom created packing cartons are each made to just the right size for the product they house. That means perfectly housed goodies for you and easily stacked shelves for us!
Made out of card, with paper tape and paper labels, we want to make sure everything is as recylable or biodegradable as possible.
Made With Purpose
Our bases are all packed to fit Royal Mail Large Letter sizes. Multipacks come in the pictured custom cases, whilst individual larger bases will be wrapped in craft paper.
Ordering from our newer Adaptive Battlefields range? Expect to see some cardboard hive wrap protecting your parcel, so why not use it as part of your terrain!
We've put the time and effort into making a neat, tidy postage process, and we hope you'll be just as excited to recieve your new supplies.